FAQs

Find answers to common questions about our events

🎫 Tickets & Bookings

Can I refund or swap my ticket(s)?

Yes, up to 7 days before your event. We don't process refunds closer to the event because we book staff, hire equipment, and plan for the number of tickets sold — and it's very difficult to resell tickets at that stage.

You can submit a refund request up to 7 days before your event yourself, through your Eventbrite account and it will automatically be processed. For instructions, please follow this link.

If you'd like to transfer your ticket to a different date or event, please email hello@seedtalks.co.uk up to 7 days before your current event, letting us know:

The email address you used to book your current tickets (or the order number)
The date, title and location of the new talk you'd like to attend instead

I can't find my ticket!

Here are some solutions to help you find your ticket(s):

If you know which email address you used to book your ticket(s), please check whether your Eventbrite account is logged into that same email address
Check your email junk folder
If you can't figure out which email address you used, try your work email, partner's email or Google/Apple wallet if applicable
If you still can't find your ticket(s), please email hello@seedtalks.co.uk with:
- Your full name
- Date of the event
- Name of the event
- Location of the event

What if an event is sold out?

You're welcome to try your luck on the door — if there are no-shows, we'll do our best to get you in. However, we can't make any guarantees.

What is the difference between the ticket types?

The majority of our tickets give access to unreserved seating, except for VIP tickets which give access to a reserved area at the front of the venue.

Tickets for 2 offer entry for 2 people at a reduced cost.

📍 Event Logistics

When does the event start and end?

Timings can be found on the main event page where you bought your ticket. The end time stated on the event is a guide, since it depends on how active the Q&A section is!

Can I arrive late?

We advise arriving early to get a good seat but if you are running late we will still let you in! Please note it won't always be possible to get a seat at an event if you turn up late.

Is the seating reserved?

If you have a VIP ticket you have access to a reserved area at the front of the venue, all other tickets are for unreserved seating.

Will I be able to buy food & drink at the venue?

This will be venue specific so please get in touch with them directly!

Are pets allowed?

We only allow support animals at our events. Please leave other pets at home.

Is this event age restricted?

Most of our talks are 16+ and some of them are 18+ due to the topic and/or the venue being a licensed premises. All under 18s must be accompanied by an adult and carry a photo ID. If you have any questions, please email us at hello@seedtalks.co.uk before booking.

Our Studio Ghibli talks are 16+. Please confirm with the venue before booking for anyone under 18.

🎥 Recordings & Online Events

Will this event be live-streamed?

See all our upcoming online events. We cannot accept individual requests to live-stream specific events as this costs us hundreds of pounds in staffing and equipment.

I've paid for a ticket with the recording, where do I find it?

All of our online event & course recordings are emailed out the next working day and are available for 4 weeks. Please make sure to check the email account associated with the Eventbrite account you used to buy your ticket and check your junk folder just in case.

If it's been a working day and you still haven't received it, please bear with us — we're a small team and will send it out as soon as we can.

How long are the recordings available to view?

Our recordings expire after 4 weeks for our talks and workshops and after 6 weeks for our 6-week courses.

Can I download the recordings?

Unfortunately not because we want to continue to support our speakers for their work by paying them and distributing their content fairly. In the past, we have had our content shared online for free and we don't want that to happen in the future. This is why we place a time limit on the recordings.

♿ Accessibility

Do you offer carer's tickets?

We do offer free tickets for carers! Once you've got yourself a ticket, email us at hello@seedtalks.co.uk to confirm the date, title and location of the talk you're going to, as well as your carer's name so we can add them to the guest list.

If you have any specific seating requirements, please include that too so we can get that prepared for you.

Is the venue accessible?

This will be venue specific so please get in touch with them directly through their website.

💬 General

How can I get in touch after the event to share feedback and ideas?

Please feel free to share feedback using this link!

How do I keep up-to-date with upcoming events?

The best way to do this is to follow us on Instagram @seedtalks and subscribe to our newsletter from our website.

Where can I buy Seed Talks merchandise?

You can find this on our website here!

Do you have Seed Talks gift cards?

Yes, you can purchase a gift card here!

Are you active in other cities? Can you schedule a talk in my city?

Yes! We have events all across the UK, head to our events page to see all of our active cities. We do our best to bring all our talks to every town and city we are active in, but cannot guarantee that we will for any specific talk. Organising events in the current economic climate is hard so we can only do events where we have a viable audience!

Can I get a CPD certificate for attending your talks?

Yes! We now offer CPD certificates for many of our events. When purchasing your ticket, look for the CPD certificate add-on option during checkout. This will ensure you receive an official certificate confirming your attendance and participation.

Still have questions?

Can't find what you're looking for? Get in touch with us directly.