Can I refund or swap my ticket(s)?

Yes, up to 7 days before your event. Unfortunately, we don’t process refunds any closer to the event
than that as we book staff, hire equipment and plan the event for the numbers that buy the tickets.
Our events do not sell many tickets in the last few days so it is hard for us to resell them at this
stage.

You can submit a refund request up to 7 days before your event yourself, through your Eventbrite
account and it will automatically be processed. For instructions, please follow this link.

If you’d like to transfer your ticket to a different date or event, please email hello@seedtalks.co.uk
up to 7 days before your current event, letting us know:

● The email address you used to book your current tickets (or the order number)
● The date, title and location of the new talk you'd like to attend instead

I can’t find my ticket!

Here are some solutions to help you find your ticket(s):

● If you know which email address you used to book your ticket(s), please check whether
your Eventbrite account is logged into that same email address
● Check your email junk folder
● If you can’t figure out which email address you used, try your work email, partner’s email or
Google/Apple wallet if applicable
● If you still can't find your ticket(s), please email hello@seedtalks.co.uk with:

○ Your full name
○ Date of the event
○ Name of the event
○ Location of the event

​

What can I do if an event is sold out / will there be any tickets on the door?
You can try your luck on the door and as long as there are some no-shows then we'll get you in but
I'm afraid we can't promise anything.

Will this event be live-streamed?
Click here to see a list of all of our upcoming online events! We cannot accept individual requests to
live-stream specific events as this costs us hundreds of pounds to do in staffing and equipment.

I’ve paid for a ticket with the recording, where do I find it?
All of our online event & course recordings are emailed out the next working day and are available
for two weeks. Please make sure to check the email account associated with the Eventbrite account
you used to buy your ticket and check your junk folder just in case.

If it’s the next day and you still haven’t received the recording, please also bear with us as we are a
small team, we will send it out as soon as we can.

How long are the recordings available to view?
Our recordings expire after 4 weeks for our talks and workshops and after 6 weeks for our 6-week
courses.

Can I download the recordings?
Unfortunately not because we want to continue to support our speakers for their work by paying
them and distributing their content fairly. In the past, we have had our content shared online for
free and we don’t want that to happen in the future. This is why we place a time limit on the
recordings.

When does the event start and end?
Timings can be found on the main event page where you bought your ticket. The end time
stated on the event is a guide, since it depends on how active the Q&A section is!

Do you offer carer’s tickets?
We do offer free tickets for carers! Once you've got yourself a ticket, email us at

hello@seedtalks.co.uk to confirm the date, title and location of the talk you’re going to, as well as
your carer's name so we can add them to the guest list.

If you have any specific seating requirements, please include that too so we can get that
prepared for you.

Is the venue accessible?
This will be venue specific so please get in touch with them directly through their website.

Is this event age restricted?
Most of our talks are 16+ and some of them are 18+ due to the topic and/or the venue being a
licensed premises. All under 18s must be accompanied by an adult and carry a photo ID.
If you have any questions, please email us at hello@seedtalksco.uk before booking.

Our Studio Ghibli talks 16+ but please confirm with the venue before booking children under 18.

Can I arrive late?
We advise arriving early to get a good seat but if you are running late we will still let you in! Please
note it won’t always be possible to get a seat at an event if you turn up late.

What is the difference between the ticket types?
The majority of our tickets give access to unreserved seating, except for VIP tickets which
give access to a reserved area at the front of the venue.

Tickets for 2 offer entry for 2 people at a reduced cost.

Is the seating reserved?
If you have a VIP ticket you have access to a reserved area at the front of the venue, all other
tickets are for unreserved seating.

Will I be able to buy food & drink at the venue?
This will be venue specific so please get in touch with them directly!

Are pets allowed?
Unless they are support animals, please do not bring them to the event.

How can I get in touch after the event to share feedback and ideas?
Please feel free to share feedback using this link!

How do I keep up-to-date with upcoming events?
The best way to do this is to follow us on instagram @seedtalks and subscribe to our newsletter
from our website.

Where can I buy Seed Talks merchandise?
You can find this on our website here!

Do you have Seed Talks gift cards?
Yes, you can purchase a gift card here!

Are you active in other cities? Can you schedule a talk in my city?
Yes! We have events all across the UK, head to our website to see all of our active cities. We do our
best to bring all our talks to every town and city we are active in, but cannot guarantee that we will
for any specific talk. Organising events in the current economic climate is hard so we can only do
events where we have a viable audience!

Can I get a CPD certificate for attending your talks?
Though our events do count as CPD, we don't currently offer any certificates. Perhaps you could use
your ticket as proof of attendance.